Answers for anyone scanning a poppix code at an event — how it works, where your photos go, and what to do if something's not working.
Scan the QR code posted at the venue. If you've got mono+ or mono-L installed, it opens right in the app. Otherwise the camera opens instantly in your phone's browser — nothing to download unless you want to.
Yes — nothing is final until you submit it. Review your shot first and retake as many times as you like before sending it in.
Most venues review photos before they go live, so there can be a short delay. If it's been more than a few minutes, check your connection and try submitting again — the shot may not have finished uploading the first time.
Only what the venue needs to legitimately display your photos and, if you opt in, contact you afterward. Your photos are never sold, and you can ask the venue to remove your data at any time.
Make sure your camera has a clear, well-lit view of the whole code — glare and steep angles are the usual culprits. If your phone's own camera app still won't recognize it, open mono+ or mono-L directly and scan from inside the app instead — it reads codes the system camera sometimes misses.
No — the browser camera works on its own, every time. mono+ and mono-L are optional and free — either gets you better photo quality and remembers the venue's look the next time you scan.
Once your photo is approved, other guests can upvote it from the gallery wall or their own phone. The leaderboard updates live for the rest of the event — worth checking back if the venue's running a prize.
This page is for guests. Venue setup and admin documentation lives in your master dashboard once you're signed in.